Introduction

At Benesis Solutions, we understand the importance of your privacy and take your personal information seriously. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and services. By accessing our website or using our services, you consent to the practices described below.

Information we obtain

We may collect information needed to provide quality travel services, including your name, email address, phone number, passport or travel details and payment information when you make a booking. We may also collect non-identifying data such as your device type, browser, IP address and website usage patterns to improve your experience.

How we use your data

We use your information to arrange and manage bookings, respond to enquiries, provide customer support, personalize our services, improve our website and send relevant updates or promotional materials where permitted by applicable law.

Sharing of information

To complete your reservations, we may share relevant information with trusted partners such as airlines, hotels, transport providers, insurers and payment processors. These partners may use your information only to provide the requested service and must take appropriate measures to protect it. We may also disclose information where required by law or necessary to protect our rights and customers.

Data protection

Benesis Solutions uses reasonable administrative, technical and organizational safeguards, including secure systems and encryption where appropriate, to protect personal data. No internet transmission or storage system is completely secure, so users should consider this when submitting information online.

Cookies and tracking technologies

We may use cookies and similar technologies to remember preferences, understand website activity and improve our services. You can disable cookies through your browser settings, although some website features may then be limited.

Links to other websites

Our website may contain links to third-party websites. Those websites operate under their own privacy policies, and we recommend reviewing them before submitting personal information. Benesis Solutions is not responsible for the privacy practices of external websites.

Data retention

We keep personal information only for as long as necessary to provide services, complete transactions, meet legal and accounting obligations, resolve disputes and enforce our agreements. When information is no longer needed, we will delete or anonymize it where reasonably possible.

Your rights and choices

Subject to applicable law, you may ask to access, update or correct your personal information, request deletion, or object to or restrict certain processing. You may also opt out of promotional communications by using the unsubscribe option or contacting us directly.

Privacy of children

Our services are intended for adults and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to remove it. Anyone under 18 should use our services only with the involvement of a parent or legal guardian.

Changes to this policy

We may update this Privacy Policy to reflect changes in our business, services or applicable law. The latest version will be posted on this page. Continued use of the website after an update means you acknowledge the revised policy.

Contact Benesis Solutions

If you have questions about this Privacy Policy or how we handle your information, contact us at info@benesissolutions.com.