Introduction
At Benesis Solutions, we understand the importance of your
privacy and take your personal information seriously. This
Privacy Policy explains how we collect, use, store and
protect your information when you use our website and
services. By accessing our website or using our services,
you consent to the practices described below.
Information we obtain
We may collect information needed to provide quality travel
services, including your name, email address, phone number,
passport or travel details and payment information when you
make a booking. We may also collect non-identifying data such
as your device type, browser, IP address and website usage
patterns to improve your experience.
How we use your data
We use your information to arrange and manage bookings,
respond to enquiries, provide customer support, personalize
our services, improve our website and send relevant updates
or promotional materials where permitted by applicable law.
Sharing of information
To complete your reservations, we may share relevant
information with trusted partners such as airlines, hotels,
transport providers, insurers and payment processors. These
partners may use your information only to provide the
requested service and must take appropriate measures to
protect it. We may also disclose information where required
by law or necessary to protect our rights and customers.
Data protection
Benesis Solutions uses reasonable administrative, technical
and organizational safeguards, including secure systems and
encryption where appropriate, to protect personal data. No
internet transmission or storage system is completely secure,
so users should consider this when submitting information
online.
Cookies and tracking technologies
We may use cookies and similar technologies to remember
preferences, understand website activity and improve our
services. You can disable cookies through your browser
settings, although some website features may then be limited.
Links to other websites
Our website may contain links to third-party websites. Those
websites operate under their own privacy policies, and we
recommend reviewing them before submitting personal
information. Benesis Solutions is not responsible for the
privacy practices of external websites.
Data retention
We keep personal information only for as long as necessary
to provide services, complete transactions, meet legal and
accounting obligations, resolve disputes and enforce our
agreements. When information is no longer needed, we will
delete or anonymize it where reasonably possible.
Your rights and choices
Subject to applicable law, you may ask to access, update or
correct your personal information, request deletion, or
object to or restrict certain processing. You may also opt
out of promotional communications by using the unsubscribe
option or contacting us directly.
Privacy of children
Our services are intended for adults and we do not knowingly
collect personal information from children under 13. If we
learn that we have collected such information, we will take
reasonable steps to remove it. Anyone under 18 should use our
services only with the involvement of a parent or legal
guardian.
Changes to this policy
We may update this Privacy Policy to reflect changes in our
business, services or applicable law. The latest version will
be posted on this page. Continued use of the website after an
update means you acknowledge the revised policy.
Contact Benesis Solutions
If you have questions about this Privacy Policy or how we
handle your information, contact us at
info@benesissolutions.com.